We offer a one-year warranty (unless otherwise stated) on all our electric bikes, with the option to extend the warranty to two or even three years for the battery, display and drive or mid-motor. During the warranty period, you are entitled to repai
We currently do not offer warranty periods longer than the standard one-year period covered by the Ebikexl warranty.
For all products purchased from us, the statutory warranty applies. This means that a product must meet the expectations a consumer may reasonably have. Additionally, some products may come with a manufacturer’s warranty, which does not affect the st
Most home insurance policies offer limited coverage for bikes. Theft inside your home due to a break-in is often covered, but theft outside is sometimes covered only if you’ve added a specific option. We believe that protecting your bike against thef
Although rare, you might encounter three types of issues after purchasing your e-bike from Ebikexl:. Electrical or Mechanical DefectThis refers to premature wear of structural components such as the motor, battery, controller, or a defect in the fram
Unfortunately, it is not possible to add a theft insurance or a theft and damage insurance policy after purchasing your bike from Ebikexl. You need to select and add the desired insurance to your shopping cart before completing your payment. If you h
You can quickly and easily take out your bicycle insurance at ENRAverzekeringen (also for cargo bikes ). You can contact ENRA for theft, damage and breakdown assistance. With the ANWB Bicycle Insurance, your new or second-hand bicycle or e-bike is we
What maintenance do I need to do myself?. Check the tire pressureThe most important thing is the tire pressure. With the right tire pressure, your e-bike will ride most comfortably and you will have the best range.Keep the e-bike cleanPrevents unnece
If a defect occurs in the motor, battery or display of the e-bike within the warranty period, this is covered by our store warranty
1. Wear parts: inner and outer tyres, chain, sprockets, cables(brake and shift cables), brakes and brake pads. 2. Neglect by the purchaser: neglect of the bicycle by the owner. 3. Modifications and repairs: modifications made by the purchaser orthird
All our bikes come with a warranty on the motor, battery, and Bosch components. We take great care to inspect the bikes and deliver them in good condition. However, it is important to understand that second-hand and demo bikes have different expectat