What is the difference between warranty and insurance?Updated 3 months ago

Potential Issues After Purchasing an E-Bike from Ebikexl

Although rare, you might encounter three types of issues after purchasing your e-bike from Ebikexl:

1. Electrical or Mechanical Defect
   This refers to premature wear of structural components such as the motor, battery, controller, or a defect in the frame, rendering the bike unusable.

2. Breakage
   This covers severe physical damage caused by an accident, vandalism, or natural disasters (floods, fires, etc.), which makes the bike no longer functional.

3. Theft

Coverage and Solutions

• Technical Issues and Defects
  These are covered under the Ebikexl warranty for a period of one year.

• Breakage and Theft Protection
  For additional protection against breakage and theft, you can opt for an insurance policy at the time of purchasing your bike from Ebikexl.

For further assistance, don't hesitate to contact us!