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Delivery

Where can I have it delivered in the Netherlands and how long does that take?

Delivery Options and Costs in the Netherlands. We deliver throughout the Netherlands! Here’s an overview of our delivery options and their associated costs:. If you have any questions about delivery or need assistance choosing a shipping method, feel

How does the delivery process work?

Your electric bike will be delivered by one of our logistics partners. A few hours after the bike is picked up from our warehouse, our partner will contact you via email and/or SMS (depending on the contact details you provided during payment) to pro

Why do I not have access to express delivery or pick-up at the workshop?

We have three workshops in Europe: in Paris (France), Berlin (Germany), and Antwerp (Belgium). In all cases, only standard delivery is available.

What is included with the bike?

Every bike we deliver comes with:

Will my bike be delivered assembled?

The bike is delivered 99% assembled. You only need to attach the pedals, rotate the handlebars 90°, and secure the stem with the included tools. Don’t worry, an assembly guide is included, and our team is always available for support if you need assi

What does the ordering process look like?

The ordering process at Upway is as follows: First, add your favorite e-bike to your shopping cart. Then, fill in your contact information and choose the shipping method. After that, you can complete the payment. Once the purchase is made, you'll be